MSN Chat Monitor FAQ

 

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Q1: When I want to selected IP Address, there have not any adapter in list, how can I do? 
Q2: Why I capture noting? 
Q3: How can I capture packet on my LAN connected by a switch? 
Q4: Please help me for configure port mirroring or SPAN to enable monitoring feature for my switch. 
Q5: My switch doesn't support monitoring function. How can I do? 
Q6: Why I cannot capture my DSL or Modem? 
Q7: No adapter can be finding in the software, how can I do? 
Q8: Why there are computer name only and no passport be show to the MSN Chat list?
Q1: When I want to selected IP Address, there have not any adapter in list, how can I do?

A1: Although the software can working fine on most network card, but it may cannot capture packet through some wireless network card, modem, PCMCIA card, USB card, or other special card. After install the software, try restarting your PC first.
Q2: Why I capture noting?
A2: You must click menu "Adapter selected" to set an adapter for capture packet. After you press "Start Capture" in toolbar, Your can try ever adapter, until find MSN packets number go up in the state bar if any people using MSN in time.
Q3: How can I capture packet on my LAN connected by a switch?
A3: In fact, switches prevent promiscuous sniffing, but very fortunately that most decent switches support SPAN," port mirroring", "management port" or similar feature, which allows network administrators to monitor LAN traffic on any computer connected to one designated switch port. You can configuration your switch with the documentation.
If your can do it until, please refer to Q5.
Q4: Please help me for configure port mirroring or SPAN to enable monitoring feature for my switch.
A4: You can check the documentation or get help from administrator, also ask the support of the manufacturer of your switch directly.
Q5: My switch doesn't support monitoring function. How can I do?
A5: If you can't or don't want to configure a management port for your switch, there are still several alternatives available.
 
  • Gateway: If possible please load the sniffed program on your special PC like your Internet gateway, proxy server or router. Any packet data will pass through the gateway, then the sniffed program can capture them.
  • ARP: Make some fake ARP packet and send it to your network to cheat your switch, then switch will forward net packet to other computers to your computer. But it is an inefficient and dangerous way.
  • HUB: Replace your switch with a common hub. If your Internet bandwidth is less than 5M (bps), downgrading will not have any negative impact on your Internet access.
 
Connected Internet by Router
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Connected Internet by Gateway Proxy Server
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Q6: Why I cannot capture my DSL or Modem?
A6: If you dial up connected Internet, please do not run the program on the dialup computer, but on other computers.
Q7: No adapter can be finding in the software, how can I do?
A7: Please download WinPcap 3.1 beta 3 at http://winpcap.polito.it/install/default.htm
Q8: Why there are computer name only and no passport be show to the MSN Chat list?
A8: Some time, there is a name of computer not passport be show in the MSN Chat list after a conversation begins, you need wait some time.